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Phone: +64 9 274 3340

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TransNet NZ Limited - Your Partners in Power

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    Frequently Asked Questions

    HOW MUCH IS FREIGHT?

    All orders over $100+gst are sent freight free throughout New Zealand.  International freight will be calculated prior to shipping and we will contact you to confirm.

    DO YOU SHIP INTERNATIONALLY?

    Yes!  Please contact us to discuss the product you're interested in and we can confirm shipping for you then.

    HOW DO I TRACK MY ORDER?

    You will receive order confirmation at time of order, if you don't receive your order within 5 working days, please contact us.

    CAN I COLLECT MY ORDER?

    Yes, absolutely.  Our office is open 8am-5pm Monday to Friday, check the map for address details.

    WHAT IF THE ITEM IS OUT OF STOCK?

    If the product you have ordered is out of stock, we will contact you quickly to discuss options and expected delivery dates.

    HOW DO I RETURN A PRODUCT?

    If you need to return a product for any reason, please contact us to discuss the reason for the return and if accepted, how best to do it.