FREQUENTLY
ASKED 
QUESTIONS

Check out our FAQs below and if there is anything else you'd like to know about our products or how to purchase them, just get in touch!

HOW MUCH IS FREIGHT?

All orders over $100+gst are sent freight free throughout New Zealand.  International freight will be calculated prior to shipping and we will contact you to confirm.

DO YOU SHIP EV CHARGERS INTERNATIONALLY?

Yes!  Please contact us to discuss the product you're interested in and we can confirm shipping for you then.

HOW DO I TRACK MY ORDER?

You will receive order confirmation at time of order, if you don't receive your EV Charger within 5 working days, please contact us.

CAN I COLLECT MY ORDER?

Yes, absolutely.  Our office is open 8am-5pm Monday to Friday, check the map for address details.

WHAT IF THE ITEM IS OUT OF STOCK?

If the product you have ordered is out of stock, we will contact you quickly to discuss options and expected delivery dates.

HOW DO I RETURN A PRODUCT?

If you need to return a product for any reason, please contact us to discuss the reason for the return and if accepted, how best to do it.

©2020 by TransNet NZ Limited. All rights reserved.