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Frequently Asked Questions

HOW DO I RETURN A PRODUCT?

If you need to return a product for any reason, please contact us to discuss the reason for the return and if accepted, how best to do it.

WHAT IF THE ITEM IS OUT OF STOCK?

If the product you have ordered is out of stock, we will contact you quickly to discuss options and expected delivery dates.

CAN I COLLECT MY ORDER?

Yes, absolutely.  Our office is open 8am-5pm Monday to Friday, check the map for address details.

HOW DO I TRACK MY ORDER?

You will receive order confirmation at time of order, if you don't receive your EV Charger within 5 working days, please contact us.

DO YOU SHIP EV CHARGERS INTERNATIONALLY?

Yes!  Please contact us to discuss the product you're interested in and we can confirm shipping for you then.

HOW MUCH IS FREIGHT?

All orders over $100+gst are sent freight free throughout New Zealand.  International freight will be calculated prior to shipping and we will contact you to confirm.